Question 1

What is the minimum order quantity?

Accepted Answer

Our minimum order quantity (MOQ) depends on the patch type. For standard embroidered patches, it's typically 50 pieces. For PVC and leather patches, it can vary. Contact us for specific details based on your design.

Question 2

Do you offer free design support?

Accepted Answer

Yes! Our team of professional designers will help you optimize your artwork for patch production completely free of charge. We'll provide a digital mockup for your approval before production begins.

Question 3

How long does production take?

Accepted Answer

Standard production time is 10-14 business days after you approve the digital mockup. Shipping time depends on your location. We also offer rush services if you have a tight deadline.

Question 4

What file formats do you accept?

Accepted Answer

We accept all standard image formats including AI, EPS, PDF, PNG, and JPG. Vector files (AI, EPS, PDF) are preferred as they allow for the best production quality.

Question 5

Can I order custom shaped patches?

Accepted Answer

Absolutely! We can create patches in almost any shape or size you need. Whether it's a standard circle or a complex custom die-cut shape, we can handle it.

Question 6

Do you ship across the USA?

Accepted Answer

Yes, we ship nationwide across the USA. We use reliable, trackable shipping methods to ensure your patches arrive safely and on time.

Question 7

What backing options are available?

Accepted Answer

We offer several backing options including Iron-On (Heat Seal), Velcro (Hook & Loop), Adhesive (Peel & Stick), and Plastic (Sew-On). We can help you choose the best option for your application.

Question 8

Are iron-on patches durable?

Accepted Answer

Yes, our iron-on patches use a high-quality heat-activated adhesive that provides a strong, permanent bond when applied correctly with a heat press or household iron.

Question 9

Can I reorder the same patch later?

Accepted Answer

Yes! We keep your designs on file, making reordering fast and easy. In most cases, there are no setup fees for exact reorders.

Question 10

Do you offer rush orders?

Accepted Answer

Yes, we offer rush production and shipping services for most patch types. If you have a specific deadline, please let us know when requesting a quote.

Question 11

Which patch type is best for hats?

Accepted Answer

Embroidered, PVC, and leather patches are all excellent choices for hats. PVC and leather are particularly popular for modern and premium headwear brands.

Question 12

What is the difference between woven and embroidered patches?

Accepted Answer

Embroidered patches use thicker threads stitched onto a base fabric for a 3D textured look. Woven patches use thinner threads woven together for a flatter finish and higher detail.

Question 13

Are PVC patches waterproof?

Accepted Answer

Yes, PVC patches are 100% waterproof and highly durable, making them ideal for outdoor gear and tactical applications.

Question 14

Can you help create my patch design?

Accepted Answer

Yes! Even if you only have a rough sketch or an idea, our design team can help bring it to life and create a professional production-ready mockup for you.

Question 15

What sizes are available?

Accepted Answer

We can create patches in any size from 1 inch up to 15 inches or more. Most standard patches are between 2 and 4 inches.

Frequently Asked Questions

Ordering & Production

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